Cogaps provides outsourcing solutions across the globe from small sized companies to big corporate giants.
Specializes in the design and establishment of IT and communications systems. Our areas of expertise include - The realization of company and institutional networks, intranet and internet service systems, private virtual networks as well as value-added telecommunications and IT systems based on the use of such infrastructure.
Over the last 2 decades, we have earned a reputation as a superior and reliable provider of IT Infrastructure solutions & services to a huge gamut of clients spread across a vast industry spectrum.
IT infrastructure plays a major role in determining the success of the business organization. At COGAPS we understand that success is the essence of any business and help our clients the full array of IT lifecycle services. Today, from technology optimization to mitigating risks, there is a constant demand to evaluate, deploy and manage flexible, responsive and economical solutions. COGAPS helps the clients achieve their goals without any infra management hurdles.
Outsourcing non-core operations can help you transform your business into a leaner and smarter organization with greater adaptability to changing economic and business trends. In a fast maturing outsourcing market where both clients and vendors are becoming increasingly adept at understanding the fundamentals needed to develop a lasting relationship, COGAPS offers you a partnership that goes beyond merely providing a solution. Spurred on by the goal of creating new business processes and innovative models to help our customers gain new levels of efficiency, differentiation, and flexibility, COGAPS offers you Total Outsourcing Services (TOS).
COGAPS provides quality support systems to setup, accelerate and deliver timely solutions thus reducing time to market. This ensures delivery of results against service levels, larger scope relationships that enable service providers to respond quickly and flexibly and transfer of day-to-day responsibilities.
Our diversified expertise, with world-class processes and methodologies and proven management skills, will help companies succeed in their endeavors. This powerful service offering ensures dynamic solutions that offer total process visibility resulting in pre-emptive solving of problems or issues even before they can manifest and affect your business performance. COGAPS’s selected staff is dedicated to exceptional customer service with a very personal touch. Our on-site management is pledged to being accessible and responsive to the needs of our customers.
Desktop Support
Network Security
Web & Email Hosting
Virus Protection
VPN & SecurID
Mail Server
Unix & Linux Systems
Backbone Networks
Helpdesk Solutions
Hardware & Software
Installations & Migration
Office Moves
Server Support
Network Support
Opensource solutions
System Integration
Un-interrupted power supply with 100% power backup for Outsourcing Services.
Automatic Dialer to support both inbound & outbound services. The dialer performs ACD and predictive dialing which connects only human calls.
2 Main & 2 Back up Internet leased line with capacity of 200 MBPS each.
Dialer integrated CRM system, which is fully customizable depending on the business outsource project.
To provide secured offshore support services.
Interactive Voice Response system to collect confidential data such as banking, credit card, social security no. etc. This facility is making our operation fool proof.
High volume data storage devices for back up, recovery and security purposes.
Direct Inward Dialing – Local Toll free no. is provided for all our BPO services for call backs and customer queries.
Voice connectivity with full redundancy. Voice connectivity enabled to connect US, UK, Australia and most of the European countries to support Offshore Outsourcing activities in India.
COGAPS TECHNOLOGIES PTE. LTD., 160 Robinson Road
#14-04 SBF Centre SINGAPORE 068914.
info@cogaps.com
info@safetytroop.com